Contact Us

General Enquiries

If you'd like to talk to us about Workplace Retirement Services, or if you have any questions about using this site email us at workplaceretirementservices@hsbc.com or call:

Adviser enquiries:

New Business: Paul Budgen, National Business Development Manager: 0771 743 2911

Existing Business: Customer Service Managers Lee Coles 07584 402230 or Mark Winstanley 07920 411863

Employer / Member enquiries: 0845 745 6127*

*Our lines are open between 8:00am and 6:00pm Monday to Friday (excluding Bank Holidays). To help us continually improve our service, and in the interests of security, we may monitor and / or record your call with us.

Feedback

Tell us what you think of our products and services by emailing us at workplaceretirementservices@hsbc.com.

How to complain?

We're committed to providing you with a first class service. Sometimes things go wrong, and we'd like the opportunity to put them right. If there's something your not happy with then let us know.

Suspicious email?

If you are suspicious of an email from HSBC, please forward it to phishing@hsbc.com.